It is a holistic transformation realized in human, business processes and technology elements in order to provide more effective, efficient service and beneficiary satisfaction in the direction of rapidly changing information and communication technology opportunities and changing social needs.
With digital technologies, firstly, analog records are processed in digital environment (automation) and processes are transferred to digital environment (e-service). At the same time, all corporate assets and stakeholder relationships are redefined in the digital environment (digital transformation). The digitalization process is not one-way, and organizations can always make their automation more efficient with new technologies and improve their digital technology experience in their services.
Because digital transformation requires adaptation and agility to new conditions and expectations, even the most successful organizations have difficulty in fully completing the transformation. The digital conversion process is not easy:
Digital conversion reshapes every area of an operator. As digital technology continues to evolve, it is expected that the successful digital transformation will be carefully worked together, thoughtful planning and every department will be included. Digital transformation has evolved from a trend into a central component of modern business strategy.
Compatibility is more important than success for success. Modern businesses succeed when they adapt to industry 4.0 and market changes and when the company adopts new technologies in cultures and regular operations . However, digital transformation is not only about technology, but also about bringing the power of technology together with a culture that embraces changes that can lead to an organization.
The Growing Importance of User Experience
Customer experience (including employees) is the ultimate goal of any digital transformation. Customers should be more cautious than ever when the digital conversion is ongoing. Because digital conversion will be far away from brands whose customers are worthless and are not suited to their needs. A top-notch user experience is a great way to engage and engage with your brand. This is a comprehensive process. Wherever customers can interact with your business, the experience must be consistent and positive. For example, entrepreneurs can use analytics to discover where customers come from (a social media platform, a blog or elsewhere) and can engage interaction in these high traffic areas. Every touch point is important, and at the beginning of the transformation, irrespective of the point of friction,
Proactive innovation is one of the best ways to preserve competitive power in a developing market. The new technology needs to be assessed, tested, analyzed and decided faster than ever. Businesses can no longer spend time and resources using new tools that never deliver real value. This means, “Be successful quickly to be more successful.” Some projects will work immediately, some will have significant learning curves. The faster you can go from idea to practice, the more opportunities you will have to transform and even distort the market and internal business model. If a company has an adaptable culture where the new technology can easily be integrated or at least encouraged,
Embracing the Remote Workforce
Young professionals prefer the flexibility to compensate for their mistakes. Mobile technology and bandwidth growth allow businesses to connect (and protect) with the best talent anywhere in the world. Contracted and self-employed workers must develop their ability to work while at home or on the beach. At this point, companies benefit from the ability to select the most talented employees available at any time of the day. As digital transformations of businesses continue to support telecommunications capabilities, we can see exciting new developments and opportunities for remote operations.
Application Program Interfaces (APIs):
Digital conversion naturally supports the agility of information technology. The technology needs more than one path to viability; otherwise the values fall rapidly. APIs are a hidden weapon to embrace the true digital transformation. Companies will play a major role in enabling APIs because they are trying to connect more and best-of-breed technologies. Instead of having to connect to a platform, the API will open multiple platform gateways to join in a fast and flexible ecosystem. Some software and technology companies can resist this change in terms of sharing cakes, but companies often seek to source from multiple providers for companies trying to use the technology that creates the best user experience.
Big Data and Analytical
The big business in the business world is incredibly large. We know there is a tremendous amount of data in the world, but few companies use it for maximum impact. The analytic guides your business by showing how customers think, what they want, and how the market sees your brand. In the age of Digital Transformation, almost anything can be measured. In 2017, this will be the cornerstone of how businesses operate. Every major decision should be supported by data and analytical practice.
Digital Conversion is carried out by the Internet of Objects (IOT)
IOT offers an insignificant point of view to the mind of the client, when he says how great the data is invaluable for marketers. It also changes the way daily life works by helping to create more efficient cities and more lean businesses. Businesses and customers will continue to benefit heavily from IOT in 2017. If we expect to have an estimated 50 billion IOT sensors by 2020, it will also have a devastating effect on old business models.
Intelligent Machines and Artificial Intelligence (AI) Will Take a Giant Path
Our relationship with technology will continue to grow in 2017 as well. Soon they will learn about machine environments and adapt to their environments. AI has long been considered a science fiction world, but as technology has improved, AI has become a reality. While advanced learning machines can change jobs requiring low skill, AIs can collaborate with human professionals to solve intense complex problems. AI will become one of the most destructive forces in the computing world.
We believe that these new trends and technologies will be at the center of digital conversion efforts in 2017, and many will go far beyond next year. The need to set up an organization that can quickly change technology and culture is a phenomenon designed to evolve into a future that is not only an option but an agile, adaptable, and changeable one that is the core to building a business model that does not only survive in the event of a disruption.